What our Customers say...

Water Damage Testimonials

Fast & friendly service, Very knowledgeable team. Didn't mind waiting for someone to unlock our home for them while we were at work! The guys were always here at the time they said they were going to be and kept us updated!

Very impressed with these guys. Very friendly, on time and did a great job. I def. feel they did not take advantage of the situation.

 

My daughter stopped her sink up on the second floor and flooded her bathroom which made its way through our ceiling on the first floor. I called SERVPRO and Collin and his team came out that evening to assess and start the process of drying out the drywall. The service was fast and courteous! I appreciate them coming out so fast to stop the spread of any further damage. I highly recommend this company!

Extremely courteous friendly guys who were not only very knowledgeable and professional in their work, but also fun to have here. Many thanks!

Thank you for your help with my water damage claim. Your company did an amazing job.

Thank you so much for all your help.

Amazingly quick & courteous responses with everyone I delt with.

"Chris [Production Manager] was a great leader and Ella [Production Technician] was so helpful. Staff was great and so personable which helped so much in a time of distress." 

The technicians were very complete in uncovering all the water damage that was not visible. Made sure everything was completely dry before end of project. Explained what was necessary to rebuild. Experience better than expected.

I especially appreciate the fact that the SERVPRO rep. called to let me know when he would be here and was always prompt.

It was a pleasure working with SERVPRO.

Keep up the good work.

What can you recommend to a group who does it all correctly and professionally. This group is already on top. I really appreciate their professionalism. They get a gold star!!

I am so appreciative of your prompt, great service! Thank you for calling and keeping me updated. Would definitely call again!

Two great employees!

I am extremely satisfied with the service I received from SERVPRO. Will, Duane & Jason were awesome.

You guys did a nice job of handling my water damage claim in Rock Hill. I had a washing machine overflow and they got it all cleaned up. My insurance company said you would do a great job and you did.

Excellent service. All 10s

Great experience in a hard time.

Thank you! Great service.

Absolutely Amazing Team at SERVPRO of Rock Hill. Second time I needed them in 14 months and nothing but positive experience. Jason (owner), Will (crew chief), Jennifer ( office manager) and everyone in between, this crew is legit. They are professional and personable at the same time. They know their business and they take the time to explain the process, give you options, and make you feel like everything is going to be ok, while showing true empathy.

Garrett did a wonderful job.

Thank you for a wonderful company and group of people that came and fixed the damages and especially for Jennifer. She is one in a million!

Taylor & Jamey are outstanding guys, you need to hang on to them.

Thanks for the prompt service.

Jennifer, Thank you so much for following up with me. All of the SERVPRO people that I came in contact with were terrific and I have been meaning to e-mail you to let you know that I was most impressed with you. When I called last week, you were very professional, kind, thoughtful, personable and took care of my needs in a very timely manner. I have told everyone ( that will listen, including Jamey ) lol, how much I was impressed with you. Thanks for everything!

All of the SERVPRO people that I came in contact with were terrific and I have been most impressed. When I called last week, Jennifer was very professional, kind, thoughtful, personable and took care of my needs in a very timely manner. I have told everyone (that will listen) lol, how much I was impressed with the service techs, Jamey and Mitch, as well as Jennifer. Thanks!

The SERVPRO technicians were very tentative to the problem. They took steps to prevent mold without me having to ask. This was my second water damage. I was very please with their work.

I had a good experience with SERVPRO even though the circumstances were unfortunate. The team was very polite.

I was very satisfied with the service that SERVPRO provided. The team was always very prompt.

I was very satisfied with the work of the team from SERVPRO of Rock Hill and York County. They were always polite and professional.

I was overall satisfied with the service provided by the SERVPRO team. I would recommend them to anyone and would use them again if needed.

Good Service!

The service that SERVPRO of Rock Hill and York County provided was great and the staff was great to work with!

Even though SERVPRO was not able to solve the problem we had they gave us lots of great advice. 

The SERVPRO team did a very thorough job cleaning my water damage up.

The guys responded quickly and helped my team with the water damage. Everyone was polite, curtious, and professional. 

I was very satisfied with the serivce.

I really appreciated all the hard work from these guys. They were great! Everyone was kind, respectful, and they did a great job. They answered all the questions I had. I asked them if they could put someting down to protect my carpet while they were in and out of my home and they did just that. I really appreciate the honesty of this company.

I had a good experience with SERVPRO of Rock Hill and York County. Everyone was polite, professional and respectful.

I give SERVPRO of Rock Hill and York County a 10! My experience was great from start to finish. Chris was really polite and nice, he kept me updated through the entire process. I really appreciate the work they did and will use them again in the futrure if I need to.

(E-mail to the owner)   I wanted to let you know that Jennifer in your office and Jamey have given us exceptional service. We really appreciate all their help!!!   Sincerely, Michelle

I had a good experience with SERVPRO of Rock Hill and York County. 

Everyone I encountered was friendly and I had an overall good experience with SERVPRO of Rock Hill and York County. 

A letter from a current customer:

     Jamey (crew manager),

  In case I don't see you for some reason, I just wanted to say thanks for all you did. You went above and beyond the call of duty. 



Gail

Well trained and courteous folks. Evidently SERVPRO screens for quality people.

Hi, I wanted to let you know that Jennifer in your office and Jamey have given us exceptional service. We really appreciate all their help!!!

Sincerely,

Michelle