What our Customers say...

Water Damage Testimonials

Working with Curtis and SERVPRO was a very satisfying experience from the start. My project started with repairs from a burst pipe, and included replacing drywall, paint, baseboards, molding and flooring. The quality of all updates met and exceeded expectations. Curtis was very responsive and had his team coordinated to do all the aforementioned work in a very reasonable amount of time. I’ll definitely be going to Curtis and SERVPRO for future home improvements and repairs.

I wanted and received turn-key services for water damage and restoration over the Christmas holidays and they delivered. I'm well satisfied. Good job to the PM's, Collin and Curtis, and Contractors. All were very responsive.

SERVPRO is responsive and provided services on time. Appreciate their professionalism in handling the work. Special shoutout to Curtis Sheetz who handled my home repair work.

These guys were awesome prompt, courteous and the work was great.They came in a timely manner and were finished when they said they would be.If this situation were to happen again I would definitely use SERVPRO. This company is highly recommended. Just ask for Collin he is very knowledgeable.

Collin came out the night that the leak was discovered and they worked quickly to get the it fixed
Curtis and the rest of the team worked throughly and quickly to get me the best roof and was able to work with my insurance company to get everything covered with very low cost out of pocket
They are the best and was able to do all repairs in two days highly recommend them to anyone

We had a leak from our fridge water line that damaged the hardwood floors upstairs, the ceiling below and the hardwoods in the basement. Collin and Curtis and their teams managed the entire cleanup and restoration from start to finish. They did a great job in both mitigation and restoration and we were very happy with the finished product; looks like new! They worked with the insurance company to get all the work approved and paid for without any delays. They handled everything for us and made the whole process painless. Would definitely recommend them.

I was so pleased with the team that was sent to my house.  They were professional and extremely courteous.  Very, very kind with wonderful smiles and answered all my concerns.  Thank You!

The team members Drew and Kaleb were kind and considerate, Drew and Kaleb even helped me bring in my water.

Your Crew Was Efficient and Courteous!

You onsite team did a wonderful job assisting me with my water damage claim. I would also like to thank Jennifer in the office with her communication throughout the process.

Always Prompt & Courteous.

We had a water pipe break in our upstairs bathroom. A crew was at our house within a few hours of coming home and finding the break. The crew was great. They were very helpful about giving us information about the clean up process. They stayed in constant communication with us daily. They were always on time and texted us when they arrived at the house and when they left the house. They always responsed very quickly when we had a question.

Fast & friendly service, Very knowledgeable team. Didn't mind waiting for someone to unlock our home for them while we were at work! The guys were always here at the time they said they were going to be and kept us updated!

Very impressed with these guys. Very friendly, on time and did a great job. I def. feel they did not take advantage of the situation.


My daughter stopped her sink up on the second floor and flooded her bathroom which made its way through our ceiling on the first floor. I called SERVPRO and Collin and his team came out that evening to assess and start the process of drying out the drywall. The service was fast and courteous! I appreciate them coming out so fast to stop the spread of any further damage. I highly recommend this company!

Extremely courteous friendly guys who were not only very knowledgeable and professional in their work, but also fun to have here. Many thanks!

Thank you for your help with my water damage claim. Your company did an amazing job.

Thank you so much for all your help.

Amazingly quick & courteous responses with everyone I delt with.

"Chris [Production Manager] was a great leader and Ella [Production Technician] was so helpful. Staff was great and so personable which helped so much in a time of distress." 

The technicians were very complete in uncovering all the water damage that was not visible. Made sure everything was completely dry before end of project. Explained what was necessary to rebuild. Experience better than expected.

I especially appreciate the fact that the SERVPRO rep. called to let me know when he would be here and was always prompt.

It was a pleasure working with SERVPRO.

Keep up the good work.

What can you recommend to a group who does it all correctly and professionally. This group is already on top. I really appreciate their professionalism. They get a gold star!!

I am so appreciative of your prompt, great service! Thank you for calling and keeping me updated. Would definitely call again!

Two great employees!

I am extremely satisfied with the service I received from SERVPRO. Will, Duane & Jason were awesome.

You guys did a nice job of handling my water damage claim in Rock Hill. I had a washing machine overflow and they got it all cleaned up. My insurance company said you would do a great job and you did.

Excellent service. All 10s

Great experience in a hard time.

Thank you! Great service.

Absolutely Amazing Team at SERVPRO of Rock Hill. Second time I needed them in 14 months and nothing but positive experience. Jason (owner), Will (crew chief), Jennifer ( office manager) and everyone in between, this crew is legit. They are professional and personable at the same time. They know their business and they take the time to explain the process, give you options, and make you feel like everything is going to be ok, while showing true empathy.

Garrett did a wonderful job.

Thank you for a wonderful company and group of people that came and fixed the damages and especially for Jennifer. She is one in a million!

Taylor & Jamey are outstanding guys, you need to hang on to them.

Thanks for the prompt service.

Jennifer, Thank you so much for following up with me. All of the SERVPRO people that I came in contact with were terrific and I have been meaning to e-mail you to let you know that I was most impressed with you. When I called last week, you were very professional, kind, thoughtful, personable and took care of my needs in a very timely manner. I have told everyone ( that will listen, including Jamey ) lol, how much I was impressed with you. Thanks for everything!

All of the SERVPRO people that I came in contact with were terrific and I have been most impressed. When I called last week, Jennifer was very professional, kind, thoughtful, personable and took care of my needs in a very timely manner. I have told everyone (that will listen) lol, how much I was impressed with the service techs, Jamey and Mitch, as well as Jennifer. Thanks!

The SERVPRO technicians were very tentative to the problem. They took steps to prevent mold without me having to ask. This was my second water damage. I was very please with their work.

I had a good experience with SERVPRO even though the circumstances were unfortunate. The team was very polite.

I was very satisfied with the service that SERVPRO provided. The team was always very prompt.

I was very satisfied with the work of the team from SERVPRO of Rock Hill and York County. They were always polite and professional.

I was overall satisfied with the service provided by the SERVPRO team. I would recommend them to anyone and would use them again if needed.

Good Service!

The service that SERVPRO of Rock Hill and York County provided was great and the staff was great to work with!

Even though SERVPRO was not able to solve the problem we had they gave us lots of great advice. 

The SERVPRO team did a very thorough job cleaning my water damage up.

The guys responded quickly and helped my team with the water damage. Everyone was polite, curtious, and professional. 

I was very satisfied with the serivce.

I really appreciated all the hard work from these guys. They were great! Everyone was kind, respectful, and they did a great job. They answered all the questions I had. I asked them if they could put someting down to protect my carpet while they were in and out of my home and they did just that. I really appreciate the honesty of this company.

I had a good experience with SERVPRO of Rock Hill and York County. Everyone was polite, professional and respectful.

I give SERVPRO of Rock Hill and York County a 10! My experience was great from start to finish. Chris was really polite and nice, he kept me updated through the entire process. I really appreciate the work they did and will use them again in the futrure if I need to.

(E-mail to the owner)   I wanted to let you know that Jennifer in your office and Jamey have given us exceptional service. We really appreciate all their help!!!   Sincerely, Michelle

I had a good experience with SERVPRO of Rock Hill and York County. 

Everyone I encountered was friendly and I had an overall good experience with SERVPRO of Rock Hill and York County. 

A letter from a current customer:

     Jamey (crew manager),

  In case I don't see you for some reason, I just wanted to say thanks for all you did. You went above and beyond the call of duty. 


Well trained and courteous folks. Evidently SERVPRO screens for quality people.

Hi, I wanted to let you know that Jennifer in your office and Jamey have given us exceptional service. We really appreciate all their help!!!