What our Customers say...
!!!HIGHLY RECOMMEND!!! SERVPRO of Rock Hill and York County was outstanding and went above and beyond to make sure my Wife and I were assisted in every step of our home owners claim process. They maintained a high level of communication with us throughout the entire process and made sure we were completely satisfied with the end result before we closed our home owners claim with our insurance company. Curtis Sheetz was my project manager and he was extremely thorough, helpful, and patient with my wife and I through the entire process. This was our first time ever going through a home owners claim after a tree fell on our roof, and Curtis really made us feel comfortable and taken care of. We had to wrestle with our insurance company to make sure the necessary repairs were accounted and paid for to get our house back to the condition it was in before the accident. Curtis made sure to fight for our home and to not let the insurance company get away with cutting corners and only doing parts of the job. Thankfully, Curtis and SERVPRO of Rock Hill never batted and eye, and made sure that we got the best possible outcome for our home repairs. I am so thankful that I used SERVPRO of Rock Hill and York County for my Home Owners Claim, and recommend them to anyone who is filing a claim with their home owners insurance company.
Working with Curtis and SERVPRO was a very satisfying experience from the start. My project started with repairs from a burst pipe, and included replacing drywall, paint, baseboards, molding and flooring. The quality of all updates met and exceeded expectations. Curtis was very responsive and had his team coordinated to do all the aforementioned work in a very reasonable amount of time. I’ll definitely be going to Curtis and SERVPRO for future home improvements and repairs.
I wanted and received turn-key services for water damage and restoration over the Christmas holidays and they delivered. I'm well satisfied. Good job to the PM's, Collin and Curtis, and Contractors. All were very responsive.
SERVPRO is responsive and provided services on time. Appreciate their professionalism in handling the work. Special shoutout to Curtis Sheetz who handled my home repair work.
Would recommend them to anyone from start to finish. They worked my insurance company to get a fair price and did quality work.
Everyone was great to work with, especially Curtis. Responsive to questions and always on time. Work was completed promptly and we are thrilled with the results. Helpful in navigating the insurance claim process. Highly recommend SERVPRO!
Curtis was great to work with, communicative and prompt. Work was completed on time and exceeded expectations. Would highly recommend SERVPRO.
These guys were awesome prompt, courteous and the work was great.They came in a timely manner and were finished when they said they would be.If this situation were to happen again I would definitely use SERVPRO. This company is highly recommended. Just ask for Collin he is very knowledgeable.
Tree fell on my house, SERVPRO handled through removal and repairs. Insurance did not want to cover the cost but SERVPRO stepped in and got me reimbursed !
Curtis was the best!!
Collin came out the night that the leak was discovered and they worked quickly to get the it fixed
Curtis and the rest of the team worked throughly and quickly to get me the best roof and was able to work with my insurance company to get everything covered with very low cost out of pocket
They are the best and was able to do all repairs in two days highly recommend them to anyone
We had a leak from our fridge water line that damaged the hardwood floors upstairs, the ceiling below and the hardwoods in the basement. Collin and Curtis and their teams managed the entire cleanup and restoration from start to finish. They did a great job in both mitigation and restoration and we were very happy with the finished product; looks like new! They worked with the insurance company to get all the work approved and paid for without any delays. They handled everything for us and made the whole process painless. Would definitely recommend them.
Curtis and his team were phenomenal to work with. Great communication first and foremost...and the work was completed professionally and timely! I certainly would not hesitate to use them again. Nothing but positive things to say about the entire experience from beginning to end.
I was so pleased with the team that was sent to my house. They were professional and extremely courteous. Very, very kind with wonderful smiles and answered all my concerns. Thank You!
The team members Drew and Kaleb were kind and considerate, Drew and Kaleb even helped me bring in my water.
Your Crew Was Efficient and Courteous!
You onsite team did a wonderful job assisting me with my water damage claim. I would also like to thank Jennifer in the office with her communication throughout the process.
The SERVPRO team did a great job of cleaning up our office from a recent water damage claim.
Thank you for your patience and wonderful service.
Great Service Very Polite!
Guys Did A Good Job. Appreciated All They Did.
Always Prompt & Courteous.
Great Experience - Collin was Great. Could Not Have Been Better. So Glad We Chose SERVPRO.
Collin and his team went above and beyond to help us in a bad situation. Thanks So Much!
Collin and his team were great to work with!
Thank You For Helping Us When We Needed You!!!
Collin and his team are wonderful!!
Overall, did an excellent job!
Absolutely Fantastic Job!!
Thank You For A Job Well Done.
Had a great experience with SERVPRO. Will recommend.
The guys were great to work with. Thank you all.
Thank you for great job. Will recommend.
Would use SERVPRO again. Did a great job with my fire cleanup.
We had a water pipe break in our upstairs bathroom. A crew was at our house within a few hours of coming home and finding the break. The crew was great. They were very helpful about giving us information about the clean up process. They stayed in constant communication with us daily. They were always on time and texted us when they arrived at the house and when they left the house. They always responsed very quickly when we had a question.
Thank you for you help with my commercial fire damage cleanup. My operation never missed a beat thanks to your quick service.
Fast & friendly service, Very knowledgeable team. Didn't mind waiting for someone to unlock our home for them while we were at work! The guys were always here at the time they said they were going to be and kept us updated!
Very impressed with these guys. Very friendly, on time and did a great job. I def. feel they did not take advantage of the situation.
My daughter stopped her sink up on the second floor and flooded her bathroom which made its way through our ceiling on the first floor. I called SERVPRO and Collin and his team came out that evening to assess and start the process of drying out the drywall. The service was fast and courteous! I appreciate them coming out so fast to stop the spread of any further damage. I highly recommend this company!
Extremely courteous friendly guys who were not only very knowledgeable and professional in their work, but also fun to have here. Many thanks!
"Very professional and respectful of the office needs."
Thank you for your help with my water damage claim. Your company did an amazing job.
They were great. Great service. Great guys.
Thank you so much for all your help.
We recently had a mold issue in our basement. We were not sure what to do about the problem so we reached out to SERVPRO. From the office to the workers, we were very pleased with the professionalism and work performed.
Thank you again for your quick response. Could not be happier with results.
Thank you for working with me on my water incident. I would use you again if this happens in the future.
You all did a great job.
Got all the mold removed from my crawlspace. Worked well with me and my insurance company.
We had a small fire in our garage and the group at SERVPRO did amazing work at getting it clean and the odor removed. Thank you to the whole staff.
Very quick on getting my home clean from a fire in the kitchen. Jennifer in office was great to work with.
Thank you SERVPRO for getting our office dry after the heavy rains. Great job.
Thank you all for getting my property under control after my insurance claim.
Will recommend this company for any type of disaster. Great work on my flooded crawlspace.
Thank you SERVPRO for helping with my damage to my home. Great office staff.
I only use SERVPRO for all our building emergency cleanup. Great company. Thanks for getting our last flooded property done.
Had water flood my basement from heavy rain. SERVPRO did a great job of getting things dried out.
Got all the visible mold cleaned up from my bathroom. Thank you for your help.
Got our mold cleaning job done quickly and prompt. Got the clearance test passed on first try. Great work.
Did a wonderful job on cleaning up the mold from my crawlspace. Will recommend.
It was the experience I remembered SERVPRO reliably providing my insurers when I used the company for fire and water claims. Wonderful.
You all did a great job at our facility. Thanks again.
Thank you SERVPRO for coming out to our property after hours to clean up water in our office. You all did a great job.
I've never been more satisfied or worked with a better company! Everyone (from office staff to technicians) were friendly, professional and very thorough. My area carpet was returned to me like new and smelled very fresh. They even followed up by coming to my home with an ozone machine which took the last but of (dog urine) odor out of my hardwood floors. I give them an A+ and highly recommend their services.
"I am very impressed and satisfied with ALL of the workers."
This Rock Hill fire job was handled during the month of October. We cleaned the structure and contents for Ms. Linda. She was extremely happy with the result of our work. When asked on a scale of 1-10 how satisfied she was with our work, she put 11!
Amazingly quick & courteous responses with everyone I delt with.
"Chris [Production Manager] was a great leader and Ella [Production Technician] was so helpful. Staff was great and so personable which helped so much in a time of distress."
The technicians were very complete in uncovering all the water damage that was not visible. Made sure everything was completely dry before end of project. Explained what was necessary to rebuild. Experience better than expected.
I especially appreciate the fact that the SERVPRO rep. called to let me know when he would be here and was always prompt.
It was a pleasure working with SERVPRO.
Keep up the good work.
What can you recommend to a group who does it all correctly and professionally. This group is already on top. I really appreciate their professionalism. They get a gold star!!
I am so appreciative of your prompt, great service! Thank you for calling and keeping me updated. Would definitely call again!
Two great employees!
I am extremely satisfied with the service I received from SERVPRO. Will, Duane & Jason were awesome.
You guys did a nice job of handling my water damage claim in Rock Hill. I had a washing machine overflow and they got it all cleaned up. My insurance company said you would do a great job and you did.
My home in Tega Cay had a sewage back up due to flooding and heavy rain. SERVPRO came out and got it all cleaned up along with the smell. I would call them again if I have any need for their services.
Excellent service. All 10s
Great experience in a hard time.
Thank you! Great service.
Absolutely Amazing Team at SERVPRO of Rock Hill. Second time I needed them in 14 months and nothing but positive experience. Jason (owner), Will (crew chief), Jennifer ( office manager) and everyone in between, this crew is legit. They are professional and personable at the same time. They know their business and they take the time to explain the process, give you options, and make you feel like everything is going to be ok, while showing true empathy.
Garrett did a wonderful job.
Thank you for a wonderful company and group of people that came and fixed the damages and especially for Jennifer. She is one in a million!
Taylor & Jamey are outstanding guys, you need to hang on to them.
Thanks for the prompt service.
Very professional and timely.
Jennifer, Thank you so much for following up with me. All of the SERVPRO people that I came in contact with were terrific and I have been meaning to e-mail you to let you know that I was most impressed with you. When I called last week, you were very professional, kind, thoughtful, personable and took care of my needs in a very timely manner. I have told everyone ( that will listen, including Jamey ) lol, how much I was impressed with you. Thanks for everything!
We appreciate the high level of professional work that was performed.
SERVPRO Rock Hill is great to work with! They are prompt, professional and thorough!
All of the SERVPRO people that I came in contact with were terrific and I have been most impressed. When I called last week, Jennifer was very professional, kind, thoughtful, personable and took care of my needs in a very timely manner. I have told everyone (that will listen) lol, how much I was impressed with the service techs, Jamey and Mitch, as well as Jennifer. Thanks!
The SERVPRO technicians were very tentative to the problem. They took steps to prevent mold without me having to ask. This was my second water damage. I was very please with their work.
The team from SERVPRO was really professional and nice. Everything was completed as expected.
I had a good experience with SERVPRO even though the circumstances were unfortunate. The team was very polite.
I was very satisfied with the service that SERVPRO provided. The team was always very prompt.
I was very satisfied with the work of the team from SERVPRO of Rock Hill and York County. They were always polite and professional.
I was overall satisfied with the service provided by the SERVPRO team. I would recommend them to anyone and would use them again if needed.
The service that SERVPRO of Rock Hill and York County provided was great and the staff was great to work with!
I was satisfied with the serivce.
I was satisfied with the service of SERVPRO of Rock Hill and York County.
I have been using SERVPRO for many years and I am always pleased with the service.
Even though SERVPRO was not able to solve the problem we had they gave us lots of great advice.
The sevice from SERVPRO was great. Everyone was polite and professional. I will definitely use them in the future.
The SERVPRO team did a very thorough job cleaning my water damage up.
The guys responded quickly and helped my team with the water damage. Everyone was polite, curtious, and professional.
I had a good experience with SERVPRO of Rock Hill and York County. They used an ozone machine to get rid of the smoke smell in my home. The treatment worked really well.
I was very satisfied with the serivce.
I really appreciated all the hard work from these guys. They were great! Everyone was kind, respectful, and they did a great job. They answered all the questions I had. I asked them if they could put someting down to protect my carpet while they were in and out of my home and they did just that. I really appreciate the honesty of this company.
I had a good experience with SERVPRO of Rock Hill and York County. Everyone was polite, professional and respectful.
I give SERVPRO of Rock Hill and York County a 10! My experience was great from start to finish. Chris was really polite and nice, he kept me updated through the entire process. I really appreciate the work they did and will use them again in the futrure if I need to.
(E-mail to the owner) I wanted to let you know that Jennifer in your office and Jamey have given us exceptional service. We really appreciate all their help!!! Sincerely, Michelle
The crew was great! They took care of the odor as well as could be done. I appreciate that they ran the Ozone treatment twice, to ensure that the odor was taken care of.
I had a good experience with SERVPRO of Rock Hill and York County.
Everyone I encountered was friendly and I had an overall good experience with SERVPRO of Rock Hill and York County.
I had a very good experience with SERVPRO of Rock Hill and York County. The job was completed to my and my tenants satisfaction. They are a very reputable and trustworthy company. I was pleased with the service I received.
La-Z-Boy recommend SERVPRO to me to clean my couch, all the guys are polite and I was satisfied with the cleaning.
A letter from a current customer:
Jamey (crew manager),
In case I don't see you for some reason, I just wanted to say thanks for all you did. You went above and beyond the call of duty.
Well trained and courteous folks. Evidently SERVPRO screens for quality people.
Hi, I wanted to let you know that Jennifer in your office and Jamey have given us exceptional service. We really appreciate all their help!!!