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Why Call SERVPRO of Rock Hill & York County

3/11/2020 (Permalink)

SERVPRO of Rock Hill & York County Call SERVPRO of Rock Hill & York County 24/7 at 803-324-5780.

SERVPRO of Rock Hill & York County is available 24 hours a day for water emergencies, large or small, residential or commercial. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

Call SERVPRO of Rock Hill & York County Immediately:


We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Rock Hill and York County

SERVPRO of Rock Hill & York County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event, and we also perform mold remediation. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


3/11/2020 (Permalink)

Spring Cleaning Get Ready For Spring Cleaning.

Spring is just around the corner. Traditionally, people feel the need to deep-clean their homes once they feel the warm air arrive and can open their windows to welcome the new season. There are many areas in your home that you will want to clean once begin tackling this spring-time chore. Here are a few tips to help you get started that you may not have considered.

Wash Your Curtains and Drapes

When you start your spring cleaning, one of the first things you should do is clean your window coverings. This includes blinds, shutters, curtains or drapes. This should be done early on in the process as dirt and dust from the coverings can fall to the floor below, so you don't want to clean your floor before the drapes.

Test Your Smoke Detectors

Another step that should be included in spring cleaning is testing your smoke detectors. Most detectors have a test button on them that allows you to ensure they are working. If they don't work, you probably just need to replace the batteries.

Replace Water and Air Filters

As part of your spring-cleaning checklist, be sure to replace water filters and air filters. Filters catch debris from water and air. When they get full, they cannot filter as effectively as they should. The filters should be routinely replaced to ensure that they can work efficiently.

Clean Your Dryer Vent

Your dryer vent can easily become filled with lint and debris. Clean the dryer vent to help improve drying time and energy efficiency and also to prevent a fire. The vent inside your dryer should be cleaned with each load, but in the spring, you should check your exterior vent as well, making sure there is nothing accumulating in the tubing from the dryer to the outside.

Clean Your Grill

Once it begins to get warmer, people start thinking about cooking and eating outside. Now is the perfect time inspect your grill, refill your tanks if it is a gas grill, and clean all the cooking surfaces so it is ready to use when you want to make delicious meals.

Check Your Windows and Doors For Leaks

As you spring clean, take the time to check your windows and doors for leaks or air drafts. If you feel outdoor air seeping in, the seals may need to be replaced.

Check Your Plumbing for Leaks

Lastly, take the time to check your plumbing for leaks. Look for leaks under your sinks and for leaking faucets. If you notice any leaks, call in a plumber to make the needed repairs.

Are you looking to get your home clean for spring but lack the time to do it all yourself? Here at SERVPRO of Rock Hill & York County, we can help you with some of your cleaning needs. We offer many services including fire and water clean-up services, mold remediation, and carpet cleaning. Give us a call at 803-324-5780 so we can get started today.

The Biohazard Solution For The Fort Mill And Rock Hill Areas

3/10/2020 (Permalink)

Call SERVPRO for Bio Hazard Needs Call SERVPRO of Rock Hill & York County for any of your Biohazard needs.

Dealing with a crime or trauma In the Rock Hill or Fort Mill area is undoubtedly difficult. Unfortunately, biohazards can linger at the scenes of these events, creating the potential for new victims if they are not properly eliminated.  You can protect yourself from the physical aftermath of a traumatic situation by calling SERVPRO of Rock Hill & York County for any biohazard cleanup.

The Purpose

Blood-borne pathogens, various biohazards, crime scene residues and dangerous chemicals often remain even after the initial crime or trauma.  SERVPRO's professional restoration experts trained in biohazard cleanup have specialized training and equipment that allows us to safely remove any toxic materials and restore normalcy to the area.  Their expertise is invaluable for people struggling to deal with the repercussions of a variety of unpleasant experiences, including:

  • Crimes and accidents
  • Suicides, homicides, injuries, and death
  • Sewage backups
  • Methamphetamine labs
  • Chemical spills
  • Hoarding
  • Vandalism
  • Animal waste or remains

The Process

When cleansing a scene, professionals create three distinct zones with biohazard tape and plastic sheeting.  The clean area provides a place for them to store their equipment, reducing the risk of cross-contamination.  The buffer zone offers a secure area for them to put on their personal protective equipment.  The actual scene that needs to be cleaned is referred to as the control zone.

Once the sections have been established, restoration professionals get to work, eliminating biohazards using a three-step process.  In the cleaning phase, they remove blood, biological materials, dirt, and chemical residues.  They also take out any materials that cannot be salvaged, disposing of them as medical waste.  The sanitization phase comes next.  Here, technicians spray a sanitizing foam over any affected surfaces.  This foaming is repeatedly done until adenosine triphosphate fluorescence testing verifies that the area has been thoroughly sanitized.  In the final phase, technicians use deodorizing agents to remove any odors.

At SERVPRO we understand the emotional and practical challenges involved in dealing with a crime scene or trauma scene.  Our professional technicians have the empathy and expertise needed to tackle biohazard cleanup and restoration situations in the Rock Hill  and Fort Mill area.  Following the protocols established by both the Environmental Protection Agency (EPA) and the Occupational Safety and Health Administration (OSHA), we can remove the risks inherent in these scenes and restore a safe environment in your home or business.  Call  803-324-5780 today to discover more about our services or request professional assistance.

Need Trauma or Crime Scene Cleanup? Call Today – (803) 324-5780

Prevent Water Damage with Simple Toilet Maintenance

3/9/2020 (Permalink)

Toilet Maintenance Do Regular Toilet Maintenance to Avoid any Problems.

When one thinks of water damage, torrential rainstorms, flooded dams, and clogged drainage systems spring to mind. However, when water damage suddenly disrupts your daily routine, it is more likely to  come from a much more innocuous source — the lowly toilet. We at SERVPRO or Rock Hill & York County are always ready and eager to hurry to your aid in the event that you find yourself with water damage due to an overflowing toilet that has flooded any area in your home, large or small. But we know that you are better off to avoid this kind of headache altogether, and following a few tips for proper toilet maintenance can help you to do so.


Clean your toilet regularly. A mild cleaner, such as baking soda, vinegar, or a mild soap will do the job without the risks of harsher chemicals. Cleaning the toilet gives you a more hygienic, better smelling bathroom, while also providing the opportunity to notice any leaks around the toilet.

Check the toilet’s interior mechanisms at least once each six months. Make sure that all parts are in good shape and working properly, that the flapper is sealing completely, and that the fill valve stops at the appropriate water level.

Fix a small leak (or running toilet) immediately. You might not even notice this type of leak if you aren’t looking for it, as it is silent and leaves no puddle. (The leaking water flows into the bowl and down the drain.) This type of leak can run gallons of water through your tank in a day causing a substantial increase in your water bill. To test for this type of leak, place a few drops of food coloring into the toilet tank (above the bowl). Wait half an hour, then check the water in the bowl. If any color shows up in the bowl, the tank is leaking. You can get a flapper kit from the hardware store and replace it yourself, if you are a do-it-yourselfer.

Teach every family member how to properly care for the toilet. Teach them what can be flushed and what cannot, how to avoid clogs by using just the right amount of toilet tissue and no more, and how to keep the toilet clean. Teach these things beginning when a child first starts using the “potty.”

Buy the right kind of toilet paper. Commercials tout the benefits of thick, soft, fluffy paper, but a paper that is built to break down quickly is much easier on your toilet system. This is especially true if you are on a septic system where everything that is flushed must be broken down. But even if you are on a municipal sewer system, using too much of the hard to break down paper can cause clogs in the lines inside your home.

Have a flange plunger handy. For simple clogs, a bucket of hot water and a plunger is often all you need. Just turn off the water at the emergency shutoff valve behind the toilet and use the plunger to dislodge the clog. If the plunger doesn’t work, try an auger.


Do not use “drop-in” tablets in your toilet tank for cleaning. These products can cause damage to the rubber flap and other mechanisms, resulting in a leak.

Do not use chemical drain cleaners on a clogged toilet. They can damage fixtures and pipes, kill off the good bacteria in septic systems causing problems in the functioning of the system, are harmful if they come into contact with skin or are inhaled, and are just not something you want to add to your water system.

Do not place a brick in the tank to save water. Newer toilet tanks use 1.6 gallons with each flush. This is the amount that is needed to move waste out of the toilet and through the system. If you have an older tank, consider replacing it. Many new models have two flushing handles, one for liquid waste only and one for solid waste. This type toilet uses the minimal amount of water needed, while still efficiently moving waste through.

Do not flush anything but human waste and toilet paper down the toilet. Nothing else is designed to break down and safely flow through the system — NOTHING.

Using these tips can help your toilet to serve you trouble-free for many years. But in the event that you do suffer water damage from a leaky toilet or any other source, remember that SERVPRO of Rock Hill & York County is nearby, ready to assist you with cleanup and restoration. Call us at 803-374-0055 24/7.

Water Heater Maintenance to Prevent Water Damage to your York County Home

3/9/2020 (Permalink)

Hot Water Heater Check Your Hot Water Heater To Avoid A Water Loss.

One of the main causes for a residential water loss is the hot water heater. The life span of most electric hot water heaters is eight to twelve years and most manufacturers recommend replacing them at year ten.  Gas hot water heaters last approximately six to eight years with tank less hot water heaters lasting up to 20 years. The design of a home can place the hot water heater in the garage, an interior closet and even in the attic.  A water loss caused by a leaking or even burst hot water heater can cause several thousands of dollars in damage. Make sure your hot water heater is checked regularly by your plumber and is in good working order. If you happen to have an unfortunate event of a leaking or burst hot water heater, call SERVPRO of York County 24 Hours a Day/7 Days a Week.

You Can Count On SERVPRO For Your Commercial Water Damage Needs

3/9/2020 (Permalink)

Water Damage in A Store Contact SERVPRO of Rock Hill & York County if you have any water damage in your Business.

Ever Heard About SERVPRO's Commercial Water Damage Restoration Team? Well About That...

You might never realize how much traffic comes through your retail store until an emergency hits like flooding. This type of situation will most likely force you to close down for some time. Next comes the calls from customers and suppliers trying to find out the exact timeline of reopening. Meanwhile, you're sorting through the perishable items you might end up throwing away or can salvage. To avoid the losses and inconveniences to your clients, you can hire a professional restorer to fix your flooded retail store.
A professional water restoration team will extract the water but they will also prevent secondary damages. With water damage, the property will be exposed to moisture and high levels of humidity which can cause damages to all different types of items. It is crucial to limit exposure by extracting the water fast or moving the vulnerable items from the affected areas. Our SERVPRO technicians evaluate the situation and help you decide the best option.
Managing humidity levels in a retail store are very important because of the adverse effects high levels of humidity can have on the products. One way to regulate this is by drying all excess moisture from the affected area soon after removing the water. Our SERVPRO technicians achieve this by using high-speed air movers and dehumidifiers. We even have trailer mounted desiccant dehumidifiers for drying vast areas. 

If you ever find your commercial property underwater, you can count on our team of professionals at SERVPRO Of Rock Hill & York County.

You can reach us at 803-324-5780 at any time.

SERVPRO of Rock Hill & York County Can Help You With Your Mold Problems

2/28/2020 (Permalink)

Visual Microbial Growth In Home Visual Microbial Growth in A Home.

SERVPRO of Rock Hill & York County professionals can help provide a solution to your property’s mold damage needs. Buildings with excessive moisture can be breeding grounds for mold growth. If your facility has experienced an ongoing moisture problem due to water intrusions, long-standing leaks, roof damage or poor humidity control. It is important to be alert for the presence of visible mold, strong musty odors, any evidence of past moisture problems, and/or excessive humidity. 

If you do find mold within York County, mold removal and remediation can help eliminate a potentially dangerous situation. SERVPRO of Rock Hill & York County will arrive on-site alert for any visible signs of mold. Following industry standards for mold remediation, they will work to remove visible microbial growth and reduce the potential for future microbial growth.

Call us today if you suspect you have mold. (803) 324-5780.

Our Team Can Help You!!!

2/28/2020 (Permalink)

Water Being Extracted From Carpet If you have a pipe break and water all over your carpet. SERVPRO of Rock Hill & York County will come and clean it up for you.

The water loss remediation industry continuously devises new equipment that takes a property from soaked and deteriorating to dry and clean faster and more efficiently. As amazing as innovative tools are, it takes a crew of seasoned and highly-qualified technicians to use them to the best effect. Professional water remediation companies deliver their best outcomes when the workers pledge to train and re-certify on a regular basis.

When you face water damage in your home, you benefit from cutting-edge equipment and crews who know how to operate them according to industry standards. Water intrusion are a tricky business, requiring not only hard work but also a solid understanding of the science behind water removal and structural drying.

Developing professional expertise to mitigate water damage is why SERVPRO sends our crew members to the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) classes. The IICRC is a standard developing and establishing organization worldwide. Skills taught to the employees we sent to remediate and restore your home base their effectiveness on research.

An example of a task that might seem straightforward enough to be within the grasp of every homeowner is carpet water extraction. The equipment resembles a shop vac, and a homeowner typically feels comfortable operating a vacuum. This is why SERVPRO requires crew members to complete a comprehensive IICRC course in carpet cleaning relates to the problems that can occur if standards are unknown or ignored.

The art and science of extracting water from carpeting or other floor coverings are not intuitive. An effective way to pull moisture out of a carpet is with a weighted wand extractor. SERVPRO IICRC-trained technicians learned and practiced the techniques that extract moisture without putting stress on the textile floor covering. Inexperienced individuals can stretch the carpet fabric by exerting too much pressure or moving too quickly across a surface. Inappropriate force might cause delamination of the carpet backing from the carpet face. 

SERVPRO of Rock Hill & York County delivers high-quality water mitigation results by arranging for professional training of all our technicians. Schedule an appointment with our top-notch workforce by calling (803) 324-5780.

Fire of Soot Damage in Your Home? SERVPRO Can Help.

2/28/2020 (Permalink)

Fire & Soot Damage Call SERVPRO of Rock Hill & York County to help with your fire and soot damage.

After a fire, homeowners commonly find soot on ceilings, walls, and other objects or materials in their homes. Most wall surfaces, including painted drywall, brick, or wallpaper, are porous. Soot consists of fine particles that can penetrate deeply into porous surfaces, causing lingering odors and stains.

Most of the time, it's possible to remove soot from ceilings and walls, but in serious cases, it may be necessary to remove, repaint or reinstall affected materials like wallpaper and drywall. To get the best outcome from soot clean up after fire damage in your residence, you should hire a professional restoration firm like SERVPRO of Rock Hill & York County. Our fire restoration experts are equipped to handle the smoke, ash, and soot cleanup process quickly and effectively. We begin soot cleanup by removing most of the dry soot using a duster, HEPA vacuum or dry cleaning sponge.

When cleaning some surfaces like wallpaper, the appropriate method to use is dry cleaning. Other surfaces can respond well and tolerate wet cleaning procedures. Using a chemical-dry sponge or a dry-cleaning sponge is appropriate when a high oxygen fire has caused soot to build up in a particular area. The soot can smear and leave an unsightly stain if one attempts to use a wet cleaning method. Before we perform any wet cleaning procedures, we test the cleaning solution on an inconspicuous, small area like behind a switch plate to see if it causes any staining.

Soot can cause further damage in your home if it is ground and smudged into paint, plaster, wallpaper, walls, upholstery, and carpets. The odor that soot can cause is difficult to eradicate with typical cleaning methods and household products. Normal household vacuums are inefficient in removing soot and ash for they redeposit the particles around a house which can contaminate previously unaffected rooms and areas. Our SERVPRO technicians can use HEPA vacuums to remove soot from the affected areas, including sockets and light switches. If you do not clean these fixtures before use, short-circuiting can occur. HEPA vacuums trap the particles, preventing them from redepositing.

For help in removing soot from your home, contact SERVPRO of Rock Hill & York County at (803) 324-5780. We have the tools and expertise to deal with the aftermath of a fire and restore your property to its pre-fire damage condition.

Why Time is Of The Essence In Water Damage!!

2/27/2020 (Permalink)

Why Use SERVPRO for a Water Damage According to the EPA, the first 24-48 hours are the most crucial when dealing with water damage.

Water Damage Time Crunch

Water Damage: A Brief Overview

Once your home or office is affected by water damage, there are numerous things you will need to do to restore order and safety to your property. In many cases, residential and commercial property owners feel overwhelmed upon considering all of the steps they will have to take to accomplish this objective. However, learning more about water damage and SERVPRO of Rock Hill & York County, can empower you to optimize and expedite the remediation process.

 Water Damage: The Basics

Water damage can result from numerous factors, including a natural disaster. In addition to surfacing as a result of a flood or fire, water damage can be caused by household issues such as a burst pipe or malfunctioning washing machine. Irrespective of the cause, excess water in your home or office is a serious issue that must be addressed immediately and effectively. This is the case for several reasons, including the fact that water can begin seeping into your walls, carpet, padding, hardwood flooring, and other property structures. If left unattended, water damage can cause serious issues such as the collapse of your ceiling, and ruining your carpet and/or hardwood flooring. 

 More Consequences Of Water Damage

In addition to compromising the structural integrity of your residential or commercial property, water damage can lead to a plethora of health problems. This is the case, because water damage creates the ideal conditions for mold to thrive in. Once property residents haven been exposed to mold, they become increasingly susceptible to health complications like skin infections, respiratory problems, lung complications, sinus infections, and other various illnesses. Additionally, mold growth and proliferation can give rise to unwanted smells that begin to permeate ceilings, floors, and walls.

 Getting Professional Assistance

After you realize that your home has been impacted by water damage, you should immediately call for professional assistance. Trained remediation specialists will be able to offer you comprehensive services that restore your property. The first step in the restoration process is the property inspection and assessment. This process will enable the remediation specialists to determine the extent of damages done to the property. Once these determinations have been made, the restoration experts will know which equipment and techniques to deploy to restore your property to its original condition.

 The Importance Of The Drying Process

One of the best ways to prevent water damage from creating a high moisture environment that gives rise to mold is to thoroughly dry the property. Water remediation specialists understand this principle, and they use specialized equipment such as dehumidifiers and air movers to accomplish the objective. In many cases, a thorough drying of the property can eliminate the need to replace hardwood floor, carpet, and walls.

The professionals of SERVPRO of Rock Hill & York County possess advanced water damage restoration skills, and we also offer the type of exceptional customer service that will set you at ease throughout the process. Our IICRC-certified technicians utilize a proven six-step restoration process to ensure that your residential or commercial property is made new with lightning speed.

Locally Owned Company with National Resources

 As a locally owned and operated business, SERVPRO of Rock Hill & York County is strategically located to respond quickly to your flood and water emergency event. When water damage occurs, we have the resources and personnel to help. Call us today! (803) 324-5780.